Cobbler’s shoes? I’ve spent a lot of time the past few weeks communicating from conference halls in North America and Europe at events by the International Association of Business Communicators (IABC) and Orange Business Services. Overall Orange B…
Many top-level business communicators delegate mastery of communication technologies to junior digital natives and IT managers. “I don’t have time” is their common mantra. They believe their strategy-level work is too important to bother with the …
Sometimes someone says something that allows you to see an issue in a whole new light. I had one of those a-ha moments today when listening to a CW Radio interview with Pam Shockley-Zalabak about the book she has just co-written Building the High-…
There is a constant tension in any organization between the need to manage the whole and the need to break tasks down into digestable chunks. The way we handle an organization’s relationships is a clear example. We talk about the need to project a…
I’ve been experimenting with Posterous a bit recently and have decided to make it my flagship home on the web. I love the way it talks to all of my other personas (Twitter, Facebook, video- and photo-sharing sites, etc). And I like most of all tha…
