Inspired by a smart piece written by Andrew Hindes at PRNews about why good grammar still matters in public relations, I got to thinking this morning about all the laments about the decline of spelling and grammar in the age of texting and Twitter…
One of the reasons that I’ve not been posting very regularly is that I got married at the end of September, which upset my schedule both before and after the event, and I’m only now starting to get caught up again. For reasons that have to do with…
Last week I had the immense pleasure to give the keynote address at the IABC Africa Regional Conference. The theme of the conference was the “Communication Revolution”. The organizers were a little worried that some people might feel the conferenc…
Some people say that social media are changing the way we communicate. Others — and I am one of them — say that social media aren’t changing how we communicate; technology now simply allows large-scale communication over great distances that mir…
If you visit the website of the Loews Vanderbilt Hotel Nashville, you have the impression that it’s a nice upscale business hotel but interchangeable with numerous other hotels you may have seen in other cities. However, it only takes a few minute…
A simplified model of strategic planning places strategists at the top, largely isolated from daily operations, and fed on a stream of largely quantitative data that is increasingly aggregated as it moves up the pyramid. Occasionally, these strate…
(Updated 11 November 2010) I strongly believe in networking as a way of life. According to organizational theory, people who link the “holes” between different networks are very influential. Many people are familiar with the “strength of weak ties…
Cobbler’s shoes? I’ve spent a lot of time the past few weeks communicating from conference halls in North America and Europe at events by the International Association of Business Communicators (IABC) and Orange Business Services. Overall Orange B…
Many top-level business communicators delegate mastery of communication technologies to junior digital natives and IT managers. “I don’t have time” is their common mantra. They believe their strategy-level work is too important to bother with the …
Sometimes someone says something that allows you to see an issue in a whole new light. I had one of those a-ha moments today when listening to a CW Radio interview with Pam Shockley-Zalabak about the book she has just co-written Building the High-…
