If social media are the answer, what’s the question?

Some people say that social media are changing the way we communicate. Others — and I am one of them — say that social media aren’t changing how we communicate; technology now simply allows large-scale communication over great distances that mir…

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Strategic planning: an oxymoron?

Everyone in business wants to demonstrate their added value, and the overuse of the word “strategic” has exploded as a result. Do you know any consultants who don’t claim to be strategic? Most professional communicators now claim to practice “stra…

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