Articles about general management, leadership and strategy issues.
A report I ran across yesterday from Thomson Reuters on organic food made me think of the old expression “lies, damn lies and statistics”. The series of monthly polls asks Americans about healthcare and is reported by National Public Radio (NPR), …
Some people say that social media are changing the way we communicate. Others — and I am one of them — say that social media aren’t changing how we communicate; technology now simply allows large-scale communication over great distances that mir…
When I was a little girl, I used to say that if I married a man whose name was easier to spell than mine, I would take his; if his name was harder to spell, I’d keep my maiden name. My view has changed, in part due to technological changes that ha…
Photo: istock (Update: In paragraph 2, it was Véronique Perret, not Isabelle Huault, who cited the example of a geological map. They co-teach a course in epistemology in my Executive Doctor of Business Administration course.) Maps are such familia…
If you visit the website of the Loews Vanderbilt Hotel Nashville, you have the impression that it’s a nice upscale business hotel but interchangeable with numerous other hotels you may have seen in other cities. However, it only takes a few minute…
The title of this post might seem blindingly obvious, but apparently it isn’t. Last week, at an IABC France event on adapting global communications campaigns to local markets, a speaker talked about the need to adapt taglines (and other branding e…
This blog post is based on a totally unscientific review of my own experiences with two companies, French energy provider Gaz de France (GDF) and computer manufacturer Lenovo, but I do think it provides some useful insights into what helps make cu…
